Le Social Reputation Score (SRS) permet aux entreprises de comprendre leur positionnement vis-à-vis de leurs concurrents directs ou indirects grâce à l'analyse de satisfaction client en temps réel.


Téléchargez le guide et découvrez comment les marques et les agences utilisent le Social Reputation Score :


  • Analyser la satisfaction des clients
  • Réaliser des analyses comparatives par secteur d'activité
  • Mesure de campagne
  • Veille de crise

Insights Provided by Ipsos

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