How do consumers feel about net neutrality?

We studied the last twelve months worth of online conversations about top brands in the telecommunications and ISP sector to surface insights about how consumers feel about net neutrality. Our analysis uncovered widespread negative sentiment about the industry and their apparent collusion with the FCC to transform the way Americans can access high-speed data connections.

Download the complete report to find out:

  • Why did Verizon’s Social Reputation Score (SRS) decrease when all others increased?
  • What caused Comcast’s dramatic decline?
  • How did AT&T improve so drastically in such a short period of time?
  • How did Charter progressively improve SRS over 10 months?

Insights Provided by Ipsos

IpsosSynthesio was acquired by Ipsos in 2018, and remains a standalone Ipsos company. Ipsos was founded in 1975, has 18,000 employees, and is the leader in market research and consumer insights. Combined, Synthesio and Ipsos deliver world-class technology and services for Social Media Intelligence.

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