How to develop an effective Social Intelligence strategy for your government agency

Social Listening is new territory for government agencies and has become a necessity over the past few years, to fully understand the communities they serve. Social media holds the thoughts and opinions of communities around the world and government agencies can leverage Social Intelligence tools to listen and analyze these mentions. The opportunity to integrate social, community engagement, and crisis and reputation management into their marketing plans is something that no government social media team will want to miss out on.

This eBook covers:

• Audience Analysis and Demographics
• Multilingual Support
• Alerts and Crisis Management
• Ranking by Social Reputation Score