6 Ways to Boost Customer Experience with Social Intelligence

On-Demand Webinar

Watch our on-demand webinar with Adweek & Imagination

Social listening can provide your organization with a wealth of audience and competitive data. But do you have a plan to analyze and leverage what you’ve captured? Using a combination of organic listening, interaction monitoring, and audience profiling, marketers are able to improve customer experience by delivering highly engaging content to their most relevant targets across all the right media channels.

Watch our on-demand webinar to find out six ways you can immediately put social listening data into action. You’ll also hear from agency Imagination about how they’re using social listening for their client Ford Motors.

This on-demand webinar will cover:

  • How competitive intelligence can be turned into audience intelligence
  • How sentiment and affinity can be beacons for media, partnership, and content planning
  • How social listening can transcend campaign monitoring to become a vital part of the marketing optimization playbook

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Social Listening, Social Intelligence...So What?Part 1

Click here to watch Part 1 of our webinar series to learn how to find actionable insights in Social Intelligence data.

Social Listening, Social Intelligence...So What?Part 2

Click here to watch Part 2 of our webinar series to learn how to develop a Social Intelligence Ecosystem.