Case Study: ANZ Bank Turns to Synthesio

For a Complete Analysis of Online/Offline Customer Satisfaction Data

Learn how ANZ Bank used Social Intelligence to understand and improve their customer experience

ANZ Bank came to Synthesio with a need to fully understand and improve customer experience and satisfaction in Australia. The popular APAC bank wanted to develop stronger relationships with their customers and drive positive customer experience. They needed a Social Listening solution with strong global capabilities in Natural Language Processing (NLP) and superb data quality.

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