Social Intelligence begins with listening; listening to your customers, the market, industry experts, your competitors, and anyone that is mentioning your brand online. But today it’s not enough to simply listen.
Social Intelligence is achieved when data insights are transformed into actionable assets that are shared openly across departments and integrated into the overall business strategy. This means mining, managing, and analyzing vast amounts of data - across millions of social sources - to understand customers better and activate, re-calibrate and optimize business programs across the enterprise.
In this on-demand webinar, Synthesio and TOMS will show you how to turn valuable social data insights into actionable business strategy, to help you achieve a highly competitive edge in all facets of marketing, PR and customer service programs.
Learn how to mine and leverage social data insights to:
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Click here to watch Part 1 of our webinar series to learn how to find actionable insights in Social Intelligence data.
Click here to watch Part 2 of our webinar series to learn how to develop a Social Intelligence Ecosystem.