Plan For Your Next Crisis With Social Intelligence

A Complete Guide

Every day there are many conversations happening about your brand, your competitors and your industry, throughout the social space. What if one of these conversations has the potential to escalate into a full-on crisis? Are you prepared?

In this guide we’ll outline key components in developing a surefire social media crisis management strategy to stay on top of any negative conversations surrounding your brand and products before they escalate into a full-blown crisis.

This guide will cover:

  • Data spikes
  • Large conversations with many comments
  • Real-time alerts on sensitive topics
  • How to implement an adverse events decision tree
 

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